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TABLE OF CONTENTS
Introduction and Foreword .................................. page 2
Shareware Notice ........................................... page 2
Disclaimer ................................................. page 3
Registration Form .......................................... page 4
PRINDIR History ............................................ page 5
Development Tools .......................................... page 5
I. PRINDIR PROGRAM USE AND OPTIONS
Installing PRINDIR .............................. page 6
/s option (conventional memory) ............ page 6
/c option (color video memory) ............. page 6
/m option (mono video memory) .............. page 6
/o option (user set memory address) ........ page 6
/a option (expanded memory) ................ page 6
/e option (extended memory) ................ page 6
Unloading PRINDIR ............................... page 7
PRINDIR Hotkey Commands ......................... page 7
Printer Redirection ........................ page 7
Screen Redirection ......................... page 8
File Redirection ........................... page 8
Other Commands ............................. page 8
The PRINDIR Status Indicator .................... page 8
II. PSETUP PROGRAM USE AND OPTIONS
PSETUP Overview ...................................... page 9
Other Buffer Segment, Offset, and Size ............... page 9
Standard Memory Buffers .............................. page 9
Video Memory Buffers ................................. page 9
Printer to Redirect .................................. page 9
Disk for Redirection Files ........................... page 9
Initial Redirection .................................. page 10
System Interrupt Hook ................................ page 10
Using A Ram Disk ..................................... page 10
Disk Drive Dump Value ................................ page 10
Indicator Display Settings ........................... page 10
Pass All To Printer .................................. page 11
Resident Memory Requirements ......................... page 11
III. PRINMEM PROGRAM INFORMATION
Running the PRINMEM Program .......................... page 11
Using The PRINMEM Information ........................ page 11
A Word of Caution About Custom Buffers ............... page 11
IV. PRINMOD PROGRAM INFORMATION
Program Purpose ...................................... page 12
Program Command Line Parameters ...................... page 12
Notes For Programmers ................................ page 13
Final Notes and Where to Get HELP! ................... page 14
Troubleshooting ...................................... page 14
PRINDIR Redirection Program Documentation Page - 1
INTRODUCTION:
Version 5.00 represents a milestone in the history of this
program. A majority of the code has been rewritten to make it better,
smaller, and faster. While the code changed, the program logic has
remained virtually the same. The documentation you are now reading
was completely rewritten to include an index, and a logical
organization of the information you need to use PRINDIR to its fullest
potential. It seemed like the next logical step in the ongoing
development of this program.
My original goal was to create the best possible printer
redirection program possible, while keeping safety and functionality
in mind. Many of the options you see in PRINDIR today were
implemented at the request of users of the system. I believe you will
agree once you have used the program, that PRINDIR is looking better
than ever, and I hope it proves to be one of the most useful utilities
you have in your possession. It brings me great pleasure to present
to you PRINDIR Version 5.00.
SHAREWARE NOTICE:
The PRINDIR system, comprised of PRINDIR, PSETUP, PRINMOD,
PRINMEM, and this documentation, are all Copyright (c) 1989-1990 J.M.
Allen Creations. All Rights Reserved by Michael A. Hotz. This
program is NOT public domain, it is, however, released using the
Shareware concept. I invite you to use my software on a trial basis.
If after 30 days, you find that this is an indispensable addition to
you utility entourage, I ask that you pay for this program by sending
a $10.00 registration fee to the author by using the registration form
included on the next page. I keep an ongoing database of users, all
of whom are notified when major enhancements are made to the program.
There are no perks associated with registration, other than your
having a clear conscience, knowing you have not stolen this software,
but rather paid a very modest fee for the continued legal use of
PRINDIR.
This program may be freely distributed for others evaluation as
long as no fee is charged, with the exception of modest disk, shipping
and handling charges. Any person who uses this product agrees to the
terms of the Shareware, Copyright, and Disclaimer notices contained
herein. If this system is distributed, all files must be contained in
an archive of some sort. None of the file names, extensions, dates,
or times should be changed by any person. No other files may be
included in the archive other than those expressly included by J.M.
Allen Creations as part of the PRINDIR system. You MAY NOT
disassemble, reverse engineer, hack, change, modify, alter, mutate,
refashion, vary, or catalyze any of these programs or documentation in
any way, manner shape or form.
PRINDIR Redirection Program Documentation Page - 2
DISCLAIMER:
Michael A. Hotz, nor J.M. Allen Creations, nor any person or
entity affiliated with either, will assume any responsibility for any
situation which occurs as a result, be it direct, or indirect, of the
use of any of these programs. THE USER ASSUMES ALL RISK WHICH MAY BE
INVOLVED THROUGH THE USE OF THESE PROGRAMS. There are no warrantees
whatsoever, expressed or implied, as to the usefulness or
effectiveness of this system for any particular purpose. This
software is sold as is, and is not guaranteed to work on any
particular machine, or any particular hardware configuration. All of
the programs have been tested on my hardware to perform as described
in this documentation.
PRINDIR Redirection Program Documentation Page - 3
PRINDIR Version 5.00 Official Registration Form
Please mail this form, along with your $10.00 for each copy of PRINDIR
you wish to register to:
Compuserve Mail - 72200,1312 J.M. Allen Creations
Attn: Michael A. Hotz
GEnie Mail - MAHOTZ 2107 Hayes Avenue
Fremont, Ohio 43420
Phone: (419)332-8484
Please make any check or money orders payable to Michael A. Hotz.
Name ____________________________________________________________
Title ________________________________________________________________
Company Name _________________________________________________________
Address ______________________________________________________________
City _____________________ State ___________ Zip _____________
Daytime Phone _______________________ Fax ________________________
Compuserve Mail ____________________ GEnie Mail __________________
Total Enclosed _____________ to register __________ copies of PRINDIR
Comments:
______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
Other Software You Would Like To See:
______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
Thank you in advance for registering your copy of PRINDIR! You will
be notified of any product enhancements, or new product releases which
may apply to your interests as stated above.
PRINDIR Redirection Program Documentation Page - 4
PRINDIR HISTORY:
This program was originally released on November 29, 1989.
Version 2.0 was released on January 10, 1990. Version two fixed
some minor bugs in the interrupt handlers, and incorporated a time
delay on the status display. The biggest improvement was the addition
of the setup program which allows modification of the buffer sizes and
locations.
Version 2.5, released on April 16, 1990, fixed a bug that caused
some computers to indicate the printer was not responding when PRINDIR
was installed, and no printer was connected. This version also fixes
a bug that would cause the timer that controlled the status display to
act erroneously. The status display was toggled by the scroll lock
key.
Version 3.0, released on May 30, 1990, fixed some problems that
were encountered in version 2.5 shortly after it's release. The
problems occurred with the way PRINDIR handled itself behind the back
of DOS. Support was added to specify the printer for redirection.
Version 3.5, released on June 13, 1990, introduced the full
screen setup program, many more user adjustable parameters, better
implementation of disk redirection through RAM drive support, an on
screen disk buffer bye counter, the PRINMEM utility, and other code
changes.
Version 4.00 released on July 25, 1990 fixes a bug that would
cause problems when filling the standard memory buffer to its maximum
size. Support for expanded and extended memory, and more adjustable
items were added to the PSETUP program.
Version 4.01, released on August 27, 1990, fixes a bug that may
cause the program to slow down from excessive buffer flushing.
Version 5.00, released on October 4, 1990, includes a complete
overhaul of the code. Many new items were added, and old items were
implemented better. Extended memory use has been improved. The
system provides a utility to change resident parameters from the
command line. Also, the program provides a user interrupt interface
which can easily be used to change resident program parameters.
Printers may now be redirected to other printers, and PRINDIR will
automatically flush it's disk buffer to the redirection file before
releasing.
DEVELOPMENT TOOLS:
PRINDIR was originally developed using Borland Turbo C version
2.0. After the program was operating properly, it was entirely re-
written using Borland's Turbo Assembler version 1.00 and version 2.00
in Ideal Mode. De-bugging was accomplished using Borland's incredible
Turbo Debugger versions 1.0, and 2.0. Technical information needed
for manipulation of the operating system was obtained from the DOS
PRINDIR Redirection Program Documentation Page - 5
Programmers Reference 1st and 2nd Edition by Terry Dettmann, published
by QUE Corporation.
PSETUP, PRINMEM, and PRINMOD were developed using Borland Turbo C
version 2.0 and Borland Turbo C++ version 1.00
All programs were developed under MS-DOS 3.30 and 4.01
Turbo C, Turbo Assembler, and Turbo Debugger are registered
trademarks of Borland International, Inc. MS-DOS is a registered
trademark of Microsoft Corporation.
INSTALLING PRINDIR:
PRINDIR should be installed on a system using version 2.0 of DOS
or greater. It should be installed at the command line, or in a batch
file, but should not be installed while you are shelled to DOS from
inside another program. You must argument one of six parameters to
PRINDIR when you install. These parameters allow you to tell PRINDIR
where in memory to place the buffer it uses when redirecting to a disk
file. Please note all the following are case insensitive.
PRINDIR /s - This will install the program and set aside memory
at the end of the program for the disk buffer. The amount it saves
can be modified in the PSETUP program. Using this option will cause
PRINDIR to keep more conventional memory than any other option.
PRINDIR /c - This will install the program and instruct it to use
your extra color video memory starting at address B900:0000 for the
disk buffer. The buffer will start on page two of your video ram.
The amount PRINDIR uses can be modified in the PSETUP program.
PRINDIR /m - This will install the program and instruct it to use
your extra monochrome video memory starting at address B100:0000 for
the disk buffer. Many mono adapters have only 1 page of video ram,
however, some have more. If yours only has 1 page, you may not be
able to use this option. The amount PRINDIR uses can be modified in
the PSETUP program.
PRINDIR /o - This will install the program and utilize a disk
redirection buffer with the size and at the address you specify in
PSETUP. You must use this option carefully, as it is possible to
overwrite virtually any portion of the lower 1mb address space. See
the section on PRINMEM for further information.
PRINDIR /a - This will install the program and allocate 64k of
expanded memory for the disk redirection buffer. If you have less
than 64k of expanded memory free, or you don't have expanded memory,
the program will issue an error. Please note that PRINDIR has been
tested to work successfully with EMS emulators, and true EMS memory.
PRINDIR /e - This will install the program and allocate 64k of
extended memory for the disk redirection buffer. PRINDIR will take
its extended memory from the highest address available, and return the
PRINDIR Redirection Program Documentation Page - 6
amount it finds minus the 64k it uses to any other program that
requests extended memory information via BIOS interrupt 15h function
88h. PRINDIR does not require an extended memory or XMS manager be
installed, and compatibility with systems where an XMS manager is used
may be a problem. Personally, I feel that extended memory use is
fairly simple, and if all programs would take from the top of extended
memory, and return the remainder free, there would be no reason for
any XMS drivers which simply waste conventional memory
UNLOADING OR RELEASING PRINDIR:
To unload PRINDIR, simply run the program from the command line or a
batch file after it has been installed, and the program will be
released. If one of the interrupts PRINDIR takes over while it is
installed is changed while it is resident, PRINDIR will not be able to
unload until the affected interrupt is restored. If PRINDIR cannot
unload safely, it will display a message to this effect and remain
resident. At this point you may want to unload the offending program,
and attempt to release PRINDIR again. Any data in the disk buffer
will be written before release.
PRINDIR HOTKEY COMMANDS:
First of all, I will tell you that for simplicity and code size
reasons, you cannot change the hotkey combinations PRINDIR recognizes.
You can however, turn off PRINDIR key recognition with the scroll lock
key. When scroll lock is off, PRINDIR will check all keystrokes, and
if it senses one that controls PRINDIR, it will intercept, perform the
correct action, and return without passing the keystroke onto the
system. If scroll lock is on, then PRINDIR will ignore all
keystrokes. This will prevent problems in applications which use the
same key combinations as PRINDIR.
The input to PRINDIR is whatever may be printed to the printer it
has been installed to intercept. Output is this same data, however
the output destination can be specified as detailed below:
PRINTER REDIRECTION:
L-SHIFT ALT + P - This key combination will cause PRINDIR to allow
all output to pass through untouched, as if PRINDIR was not installed.
L-SHIFT ALT + 1 - This key combination will cause PRINDIR to send
all output to printer number 1 (LPT1).
L-SHIFT ALT + 2 - This key combination will cause PRINDIR to send
all output to printer number 2 (LPT2).
L-SHIFT ALT + 3 - This key combination will cause PRINDIR to send
all output to printer number 3 (LPT3).
PRINDIR Redirection Program Documentation Page - 7
SCREEN REDIRECTION:
L-SHIFT ALT + S - This key combination will cause PRINDIR to send
all output to the video display, or screen.
FILE REDIRECTION:
L-SHIFT ALT + F - This key combination will cause PRINDIR to send
all output to a disk file in the root directory of the drive specified
in PSETUP. You can change the name of this output file with then next
hotkey command.
L-SHIFT ALT + N - This key combination will cause PRINDIR to
increment the file name specifier by one character. The output file
name starts as PRINDIRA.DAT, and after PRINDIRZ.DAT, it returns to A.
This will allow you to printer different reports or data to different
files. The file name letter will not be affected if current
redirection is not to a file. Also, the file name will not change
until PRINDIR has emptied its buffer. The indicator will flash, if it
is enabled, indicating a write is pending.
L-SHIFT ALT + W - Normally, PRINDIR will flush the disk file buffer
only when it accumulates the number of bytes specified in the Disk
Drive Dump Value of the PSETUP program. You may, however, wish to
write the disk file early, when less than this amount is available.
You may use this key combination to tell PRINDIR to write the buffer
to disk as soon as it is safe. The indicator will flash, if it is
enabled, indicating a write is pending.
OTHER COMMANDS:
L-SHIFT ALT + D - This will toggle the on screen status indicator
display which shows the current destination for output, the number of
bytes in the buffer, and the status of PRINDIR.
L-SHIFT ALT + C - This will cause the display to be cleared. This
may be useful before viewing printer output redirected to the screen.
PRINDIR STATUS INDICATOR DISPLAY:
The PRINDIR status indicator is very useful in indicating the
current destination of redirection, how many bytes are in the disk
buffer, as well as the current file name, and the status of file
redirection. You may toggle the display of this item. The indicator
will appear stable when there are no write requests or file name
increments pending. If the indicator appears flashing for more than a
few seconds, you may be running a program which doesn't allow PRINDIR
to write to the disk file often enough. You may be able to increase
buffer size if you are exceeding the capacity of the program, or you
may be able to set up a RAM drive as the drive for redirection files.
See the section on Using A RAM DISK later in this documentation for
further information.
PRINDIR Redirection Program Documentation Page - 8
The status indicator should display properly on any standard
video display in alphanumeric mode. You may change its colors and
location using the PSETUP program. The status display will not work
when the system is in graphics modes, however, it will always detect
the current text mode video page.
PSETUP OVERVIEW:
The PSETUP program will allow you to change many of the PRINDIR
program parameters. I decided using a separate program would be the
simplest way to implement these options.
OTHER BUFFER PARAMETERS:
The Other Buffer Segment and Offset allow you to specify a
portion of memory to use for the redirection buffer. Other Buffer
Size allows you to tell PRINDIR how much memory at the specified
address is available. In my system, I have an extra 64k of memory I
have installed at D000:0000. Most other programs can't use it for
anything, however, with the other buffer options, I can put it to good
use. If you have chunks of memory in your machine that aren't used,
you may be able to configure PRINDIR to use them. You can use the
PRINMEM program which was included with this system to search for
unused memory in your system. Please see the notes under the PRINMEM
program in this document for further information before attempting
strange buffer configurations.
STANDARD MEMORY BUFFERS:
Standard Buffer Size specifies how much conventional memory to
reserve for the disk redirection buffer.
VIDEO MEMORY BUFFERS:
Color Buffer Size specifies how much video RAM you have available
starting at address B900:0000, or page two of your video display
memory. Mono Buffer Size specifies how much video RAM you have
available starting at address B100:0000, or page two of your
monochrome display memory. If you install PRINDIR using either video
buffer, any program that uses graphics modes, or multiple video pages
in alphanumeric modes will cause major conflict with PRINDIR. If you
have problems, stay away from these two items.
PRINTER TO REDIRECT:
You can tell PRINDIR which printer you want to intercept and
redirect with this setting.
DISK FOR REDIRECTION FILES:
PRINDIR will place redirection files in the root directory of the
disk you specify here. I recommend using a hard disk if possible. If
you are having problems with programs that won't let PRINDIR write to
PRINDIR Redirection Program Documentation Page - 9
a disk file, you may want to use a RAM DISK here. See Using a RAM
DISK below for more information.
INITIAL REDIRECTION:
You can use this item to set the initial redirection destination
of PRINDIR. This is useful if you run PRINDIR on a system without a
printer, and you often to forget to hotkey the output to a valid
destination before printing.
SYSTEM INTERRUPT HOOK:
You can use this item to select which interrupt PRINDIR is
installed on. Unless you are running into an interrupt conflict with
another program, you should leave this set at its default value.
USING A RAM DISK:
Under certain circumstances, and with certain programs, PRINDIR
may have trouble writing to a disk file during redirection to a file
because it detects DOS is in a less the very stable state. This means
your buffer may fill before you are done printing. If you have
already maxed the buffer size, and are still having problems, you can
set this flag to yes. If you do this, make sure the drive you specify
in DISK FOR REDIRECTION points to a true ram disk, or you will more
than likely crash. When this flag is set to yes, PRINDIR will relax
its checking, and provide more opportunities for the data to be
written, many more than can be safely provided using a mechanical
disk. All other aspects of the program will work the same, however,
PRINDIR will be able to write to the ram disk more often than to any
other type of drive.
DISK DRIVE DUMP VALUE:
This value specifies how many bytes of data must accumulate in
the redirection buffer before PRINDIR will attempt to write the data
to a disk file. This prevents PRINDIR from slowing down the system by
writing to often, and can be modified to the setting which provides
the best performance in as little memory as possible. PRINDIR will
wait until there are at least this many or more bytes in the buffer
before writing to disk. You should always leave this a few kilobytes
lower than the size of your buffer to give PRINDIR time to react to
the trip point before the buffer fills. If you don't have a reason to
change it, you may want to leave this item alone.
INDICATOR DISPLAY SETTINGS:
These items are fairly self explanatory. You can specify the
screen position and color for the PRINDIR indicator. Unless you have
some type of conflict with the current position, you are best off to
leave this alone also.
PRINDIR Redirection Program Documentation Page - 10
PASS ALL TO PRINTER:
This item will allow you to print redirect printer output to the
printer PRINDIR is installed on, while redirecting to a disk file or
the screen. You can ONLY pass all to printer while you are printing
to a disk file, or the screen.
RESIDENT MEMORY REQUIREMENTS:
In it's smallest state, PRINDIR takes only 2928 bytes of memory
to do its job. This DOES NOT include the environment memory which is
allocated for every program you run. The amount of environment memory
used by any program is dependent on how much data you have in your
environment. The PATH and PROMPT settings are all kept in environment
variables. You may see your environment at any time by entering SET
alone on the command line.
When I refer to smallest state, I am speaking about PRINDIR
installed using the Other Buffer Option, or one of the Video Memory
Buffer configurations. If PRINDIR is installed for expanded or
extended memory, it will require 1k extra (3952 bytes) because it
keeps a small transfer buffer at the end of the resident code to speed
up expanded and extended memory access. If you install in
conventional memory, PRINDIR requires the 2928 bytes, plus whatever
you specify in the Standard Buffer Size setting in PSETUP.
RUNNING THE PRINMEM PROGRAM:
You run PRINMEM from the command line with no arguments. It will
then go on to test every location in memory above 640k and below 1mb
to find areas of active memory. It will do this in a nondestructive
manner, and will then report to you what it finds.
USING THE PRINMEM INFORMATION:
You should now evaluate the information the PRINMEM program has
provided for you. The first area of extra memory you would see on
standard systems is probably B000:000 if you are using monochrome, or
B800:0000 if you are using a color video display. If you discover
memory at A000:0000, it may be dedicated to the video display, a
network adapter, expanded memory board, or other add-on card. This is
not to say you shouldn't use it, however, in any case, you should
check through all of your documentation before using any areas you
don't know about. If you find a chunk at C000:0000, D000:0000, or
E000:0000 that is exactly 64k in size, and you know you have expanded
memory installed, then you have more than likely discovered where your
EMS board keeps it's page frame.
A WORD OF CAUTION ABOUT CUSTOM BUFFERS:
Obviously you don't want to buffer printer output on top of data
in memory that is crucial to other program, so use the custom buffer
option with respect. You should try to make certain the area you find
is not being used for any other major purpose. In particular, you
PRINDIR Redirection Program Documentation Page - 11
don't want to, purposely or inadvertently, specify the address of an
expanded memory board in the Other Buffer parameters. You may write
over another programs data, and worse, if you are using DOS 4.01 or
greater and have your buffers line in your config.sys file putting
them in expanded memory, you could write over data that is being
written to disk, and really mess things up. Unless you have a good
idea of how memory, and your system and installed cards work, and
where in memory they may be located, you will probably want to stick
with one of the other buffer configurations. PLEASE REMEMBER THAT THE
DEFAULT VALUE FOR OTHER BUFFER WILL NOT WORK IF YOU DO NOT HAVE "LIVE"
MEMORY AT D000:0000. YOU WILL GET GARBAGE IN YOUR FILE IF THIS
ADDRESS POINTS TO AN ADDRESS WITH NO MEMORY!
THE PRINMOD PROGRAM PURPOSE:
One of the newest things to version 5.00 of PRINDIR is a separate
program to support changing resident PRINDIR parameters from batch
files, or at the command line, or even from within other programs.
PRINMOD will allow you to do this easily. You simply run PRINMOD from
the command line, in a batch file, or even from within another program
with the proper arguments. The first argument is the interrupt number
in hex that PRINDIR is installed on. Unless you have changed this
value in PSETUP, it should be 7A. DO NOT use a slash for the
interrupt number argument. The next argument should be from the list
of examples below:
PRINMOD PROGRAM COMMAND LINE PARAMETERS:
prinmod 7a /prn - Set destination to intercepted printer.
prinmod 7a /lpt? - Set destination to printer 1, 2, or 3 (?)
prinmod 7a /scr - Set destination to the screen
prinmod 7a /fil - Set destination to a disk file
prinmod 7a /nam? - Change file name specifier to ? or
increment if ? = 0.
prinmod 7a /dump - Force PRINDIR to flush its buffer ASAP
prinmod 7a /vidon - Turn on the status indicator display
prinmod 7a /vidoff - Turn off the status indicator display
If you argument an invalid interrupt, or the proper version PRINDIR is
not installed on that interrupt, the program will display an error
message. Please remember that versions of PRINDIR prior to version
5.00 do not support the functions provided by PRINMOD!
PRINDIR Redirection Program Documentation Page - 12
NOTES FOR PROGRAMMERS:
You may easily incorporate support for changing resident PRINDIR
settings in your software through the interrupt PRINDIR is installed
on. You can accomplish this through standard software interrupt calls
to PRINDIR. You simply put the desired command in the specified
registers, and issue the software interrupt PRINDIR is installed on:
AH = 00h - Set output to PRN
AH = 01h - Set output to LPT-1
AH = 02h - Set output to LPT-2
AH = 03h - Set output to LPT-3
AH = 04h - Set output to SCR
AH = 05h - Set output to FIL-?
AH = 06h - Change File Name (AL = New Character A - Z)
AH = 07h - Set Buffer Flush Flag
AH = 08h - Video Toggle (AH = 1, on AH = 2, off)
Before issuing any of these commands, you should insure a proper
version of PRINDIR is installed. You can do this by first obtaining
the interrupt vector PRINDIR is installed on using DOS int 21h
function 35h, or with a compatible function in your high level
language. If you add two to the offset of the vector, you should be
able to read the null terminated string PRINMOD. If the interrupt
vector for PRINDIR points to 3C85:08B0, then you should be able to
find PRINMOD at 3C85:08B2. Again, this is a null terminated string,
so the C string functions will work correctly, however, make sure you
understand which memory model you are in, and what type of pointers
you are dealing with, NEAR or FAR!!!! A pointer to this address would
obviously be a FAR pointer!
If you do not find PRINMOD, then PRINDIR is not installed, or a
version older than 5.00 is resident. In either case, if you do not
find PRINMOD, then you should not attempt these function calls, as the
system will probably hang.
Finally, once you have determined through the method listed above
that a compatible version of PRINDIR is loaded, you may call these
functions as listed above. They do not return errors, however, if you
call them properly, PRINDIR should respond as you wish. If you
specify an invalid function number in AH (ie: greater than 08h)
PRINDIR will simply ignore it.
PRINDIR Redirection Program Documentation Page - 13
FINAL NOTES AND WHERE TO GET HELP:
I have put a great deal of work into this system, and I believe
PRINDIR is one of the best, safest, most versatile, and most reliable
programs of this nature that is available. If, however, you are
experiencing any problems, please don't hesitate to contact me. I
answer all customer support questions personally, and would be glad to
help you with any problems you may be having.
You may contact me at my office from 9:00 a.m. until 5:00 p.m
Monday through Friday at (419) 332-8484. Please ask specifically for
me. After hours and on weekends, you may call (419) 262-8322. This is
a private mobile phone, and if it is not answered, will forward to a
voice mailbox which I check at least daily. If you leave a message on
here, I will usually get back to you the same day. You may also send
me Compuserve Mail at USER ID: 72200,1312 or GEnie Mail at MAHOTZ. I
also check these daily. Many of the features in PRINDIR have been
added at the request of other users. If you have ideas, suggestions,
questions, comments, or criticism, please contact me so a solution can
be worked out.
TROUBLESHOOTING:
If you are having problems with PRINDIR, check the following
things first.
Make sure you don't have a buffer conflict. If you are using the
Other Buffer options, make sure the parameters in PSETUP point to a
live area of memory.
If you are using video buffers, make sure you aren't running a
program that uses multiple display pages, uses graphics modes, or
other types of video manipulation.
Make sure the Disk is Ram Drive option in PSETUP is NO unless you
are using a ram disk.
If you are having trouble with PRINMOD or using the interrupt
functions, make sure you know which interrupt PRINDIR is installed on.
Make sure you delete all previous versions of PRINDIR and accompanying
files from your disks.
If you are having other types of problems, you may want to change
the order you load your resident software. Although PRINDIR isn't
pick about where it is in the chain, other programs may have or
generate conflicts of their own.
If you still have trouble and can't get things going, be sure you
have some basic info before you contact me, such as what type of
system you are using, what buffer configuration you are using, what
types of programs you have resident, what programs you are using, and
when the problems occur. With this information I can generally
determine what the problem is, and find a way to get PRINDIR to work
for you!
PRINDIR Redirection Program Documentation Page - 14
